Best in Show: Content, Promotions & Subscription Commerce

Best in Show: Content, Promotions & Subscription Commerce

What do you do when your marketing team is restricted by the limitations of a dated ecommerce platform? You find a better solution. And that's exactly what Canadian-based pet supplier, Ren's Pets did when they opted to move its commerce team to a more user-friendly platform that gave them better control of content, promotions and subscriptions with little support from IT. Ren’s Pets is a...

How Loyalty Programs Can Deliver a More Seamless Customer Experience
Category: Ecommerce Selling

How Loyalty Programs Can Deliver a More Seamless Customer Experience

How Loyalty Programs Can Deliver a More Seamless Customer Experience  A seamless customer experience is incredibly important to consumers. They want retailers to minimize barriers and pain-points while feeling like the encounter is catered to them. In fact, 86% of people are willing to pay more for a product to receive a better customer experience. And because a seamless customer experie...

3 Ecommerce Personalization Strategies To Implement Right Now

3 Ecommerce Personalization Strategies To Implement Right Now

3 Ecommerce Personalization Strategies To Implement Right Now  I recently read that technology isn't to blame for major industry disruption, but poor customer service is the real catalyst. And frankly, there's a lot of truth to that statement. Customers, especially those now growing up asking Alexa whatever question comes to mind, constantly demand a more personalized experience.    Give...

How To Optimize Mobile, Site Speed And Site Search Ahead Of Holiday 2018

How To Optimize Mobile, Site Speed And Site Search Ahead Of Holiday 2018

How To Optimize Mobile, Site Speed And Site Search Ahead Of The Holiday  Workarea Director Of Customer Success featured in Retail Touch Points Magazine.    Recently, the Workarea Director of Customer Success, Cheryl Amaya was featured in Retail Touch Points, a publication providing the latest in retail news and trends focusing on shopper experience, digital marketing, and retail innovati...

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